CIP 52.0411
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Customer Service Support/Call Center/Teleservice Operation
6
Colleges Offering This Major
23
Annual Completions
Degree Levels
Associate's Bachelor's
About This Major
A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.
At a Glance
- CIP Code
- 52.0411
- CIP Family
- 52
- Colleges
- 6
- Annual Completions
- 23
- Degree Levels
- Associate's Bachelor's
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Search colleges offering Customer Service Support/Call Center/Teleservice Operation with tuition, admissions, and completion data.
Browse 6 College Programs Data Source: CIP code definitions from NCES CIP 2020. College and completion
counts from IPEDS 2023 Completions Survey.